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While direct financial costs are non-existent, you will find the best results will come from a basic investment in training sales, customer service and other front-line personnel on the benefits your organization will receive from the program.
The Basic Questions:
Q: How is our company represented by the Carhill Insight program?
A: Carhill Insight markets to our customers directly using our company name and logo and strives to treat our customers as good as and even better than we do.
Q: OK, so if they are using our name and logo, will I have to sell the Carhill Insight program?
A: No, none of our personnel will have to sell the program – we understand our organization’s commitment to the program and need to confirm for customers that the program is part of our corporate marketing efforts.
Q: Will I have to deal with complaints and issues from our customers over the products sold by the Carhill Insight program?
A: Carhill Insight has a fully capable and professionally trained customer service staff which is always available to assist our customers with any and all issues related to any warranty sold under our brand identity in the Carhill Insight program.
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